Mon thru Fri 8:00 – 5:00
800-962-8922
1197 Roby Conley Road Marion, North Carolina 28752

Warranty Information

Standard 90-DAY Warranty

  • All our parts are offered with our standard 90 day warranty. We also have available extended one-year and Lifetime warranties. You will have the option to select the extended warranty terms when searching parts in our database.
  • All parts are guaranteed, including electrical parts.
  • We have a 30 day “No-Hassle” return policy, if the part doesn’t fix your problem, we’ll gladly take it back! Restocking charges may apply, ask your salesperson for details.
  • Warranty periods begin at date of purchase. If one of our parts fails, contact us and we will arrange for a refund, repair or replacement of the defective part.

Optional Extended Warrantees

  • GOLD COVERAGE: This will protect the original purchaser as outlined above for a period up to 12 months.
  • PLATINUM LIFETIME COVERAGE: This will protect the original purchaser as outlined above with no time limit.
  • PLATINUM LIFETIME COVERAGE WITH LABOR ALLOWANCE: This will protect the original purchaser as outlined above with no time limit and also has a fixed labor allowance.
  • COAST TO COAST ASSURANCE: This coverage affords purchaser assistance in solving a problem with a defective part at any of over 270 URG member facilities in North America.
  • Warranty coverage is nontransferable

You may request written copies of warranty information by contacting Customer Service.